Our Commitment to Guests
Thank you for considering Old Burdick’s for lunch, dinner, a midday snack, or weekend celebration.
We want to assure all of you, our valued customers, that the health and safety of you and our team members are our top priority.
Our commitment to you and the additional measures being taken at this time:
Contactless Curbside Pickup
We are offering all takeout deliveries for curbside pickup only, at this time. This allows for the traffic in the restaurant to be limited to team members only. All drivers that pick up orders placed through our third party delivery partners like Grubhub, Doordash, and Ubereats will also pick up orders curbside.
When you arrive outside of Old Burdick’s on W. Michigan Ave. We ask that you call 269.343.0032 and let us know you’ve arrived. One of our team members will then bring out your order wearing required PPE (identified below), and place your order in your car.
Cleaning of Workspaces
In the spaces where team members work, prep food, and package meals to-go, we are increasing the frequency of cleaning and focusing on high-touch and frequently used areas. We are committed to following and evolving our procedures based on guidelines and recommendations from the FDA, Kalamazoo County Health Department, and other government entities as it relates.
Personal Protective Equipment
All team members are provided with and are required to wear masks, in addition to gloves, throughout their shift. This includes all members of our kitchen team and front of house staff.
Prior to the start of each shift, team members are required to complete a self-assessment regarding their wellness before entering the workspace.
Social Distancing & Hand Hygiene
Our team members are committed to practicing social distancing whenever possible when interacting with each other and our customers. Frequent hand-washing and sanitizing before and after preparing meals, interacting with customers, and starting/ending shifts has also been implemented throughout the team.
We want our customers and team members to know that we are committed to continuous improvement and training on new processes to ensure the safety of our guests and staff. We will closely monitor and implement new guidelines and requirements as it relates to social distancing, disinfecting/cleaning, food handling, and other aspects of the industry.
Our team is currently in the process of creating plans and gathering resources to ensure that upon reopening, guests feel safe and welcome at Old Burdick’s.
We look forward to see you for your next curbside pickup order and/or when our doors reopen for dine-in services!